Job Role: Inbound Customer Service | Location: Belize City Overview Join Fusion CX in the Telecom division as an Inbound Customer Service Representative. This pivotal role focuses on assisting customers with issues accessing their online accounts. You’ll provide essential support in troubleshooting technical problems, guiding customers through account setup processes, and ensuring a seamless online […]
Job Role: Inbound/Outbound/Emails/Texts | Location: Belize City Overview Join our sales team as an Internet Sales Coordinator in Beliz City, where you will engage with prospective customers through phone, email, and text communications. This role is crucial for scheduling appointments and maximizing sales opportunities within our automotive dealership operations. Responsibilities Customer Engagement: Reach out to […]
Job Role: Inbound/Outbound Customer Service | Location: Belize City Overview Join Fusion CX as a Customer Service Representative focused on credit card services. This position involves assisting customers with their credit card accounts, managing transactions, handling disputes, and providing fraud prevention services. Responsibilities Account Management: Assist customers with account inquiries, updates, activations, and cancellations. Payment […]
Job Role: Inbound Call Center | Location: Orange Walk Overview Join Fusion CX as a Dispatcher Agent in Orange Walk, where you will play a crucial role in coordinating locksmith services for customers in need. This role involves managing incoming calls, collecting vital information, and using assertiveness along with a light sales approach to confirm […]
Job Role: Inbound/Outbound Debt Collections | Location: Orange Walk Overview Join Fusion CX as an Inbound and Outbound Sales Representative in Orange Walk, focusing on home services such as internet, TV, home phone, and home security solutions. This role is perfect for someone who excels in customer engagement and sales within the telecommunications and home […]
Are you a strategic leader with a proven track record in the BPO industry? Fusion CX is seeking a seasoned Program Manager in San Ignacio to lead operations for a high-impact campaign. This is your opportunity to join a global customer experience company where your leadership will directly influence performance, team culture, and client success. […]