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Job Role: Inbound/Outbound Customer Service | Location: Belize City Overview Join Fusion CX as a Customer Service Representative focused on credit card services. This position involves assisting customers with their credit card accounts, managing transactions, handling disputes, and providing fraud prevention services. Responsibilities Account Management: Assist customers with account inquiries, updates, activations, and cancellations. Payment […]

Job Role: Inbound Call Center | Location: Orange Walk Overview Join Fusion CX as a Dispatcher Agent in Orange Walk, where you will play a crucial role in coordinating locksmith services for customers in need. This role involves managing incoming calls, collecting vital information, and using assertiveness along with a light sales approach to confirm […]

Job Role: Inbound/Outbound/Emails/Texts | Location: Belize City Overview Join our sales team as an Internet Sales Coordinator in Beliz City, where you will engage with prospective customers through phone, email, and text communications. This role is crucial for scheduling appointments and maximizing sales opportunities within our automotive dealership operations. Responsibilities Customer Engagement: Reach out to […]

Job Role: Inbound Customer Service | Location: Belize City Overview Join Fusion CX in Belize City as a Credit Card Customer Service Representative. This role involves providing dedicated support to credit card holders and handling a variety of inquiries and maintenance requests to ensure exceptional service delivery. Responsibilities Inquiry Handling: Address customer inquiries related to […]

Job Role: Inbound Customer Service | Location: Belize City Overview Join Fusion CX in the Telecom division as an Inbound Customer Service Representative. This pivotal role focuses on assisting customers with issues accessing their online accounts. You’ll provide essential support in troubleshooting technical problems, guiding customers through account setup processes, and ensuring a seamless online […]

Job Role: Outbound Sales | Locations: San Ignacio Dangriga, Orange Walk Overview Join Fusion CX as an Outbound Sales Representative in San Ignacio and play a key role in expanding our customer base. You will be responsible for contacting existing customers to offer additional services and converting potential customers from other internet providers, promoting the […]