Job Role: Inbound/Outbound Call Center | Location: Belize City Overview Join Fusion CX as a Customer Service Representative in Belize City. This role is central to managing customer interactions, with a focus on processing insurance claims and payments and providing crucial updates. You will be instrumental in ensuring our clients receive timely and accurate assistance, […]
Job Role: Outbound Sales | Locations: Belize City Overview Join Fusion CX as an Outbound Sales Representative and play a key role in expanding our customer base. You will be responsible for contacting existing customers to offer additional services and converting potential customers from other internet providers, promoting the benefits of our offerings. Responsibilities – […]
Job Role: Outbound Sales | Locations: Dangriga Overview Join Fusion CX as an Outbound Sales Representative for a telecom process and play a key role in expanding our customer base. You will be responsible for contacting existing customers to offer additional services and converting potential customers from other internet providers, promoting the benefits of our […]
Job Role: Inbound Call Center | Location: Orange Walk Overview Join Fusion CX as a Dispatcher Agent in Orange Walk, where you will be essential in coordinating locksmith services for customers in need. This role involves managing incoming calls, collecting vital information, and using assertiveness along with a light sales approach to confirm services. Responsibilities […]
Job Role: Inbound Customer Service | Location: Belize City Overview Join Fusion CX in the Telecom division as an Inbound Customer Service Representative. This pivotal role focuses on assisting customers with issues accessing their online accounts. You’ll provide essential support in troubleshooting technical problems, guiding customers through account setup processes, and ensuring a seamless online […]
Job Role: Offline Quality Assurance | Location: Belize City Overview Fusion CX in Belize City is seeking a QA Analyst to evaluate and enhance the performance of our collection agents across various departments such as Auto, Credit Card, and Merchant Services. This role is critical in ensuring that our collection operations adhere to the highest […]