Ready to elevate your career while living in the stunning and serene country of Belize? At Fusion CX, we’re hiring a seasoned Senior Quality Manager in Belize to lead with purpose, drive performance, and shape the future of service excellence. If you are a strategic thinker with a passion for quality and leadership, this is […]
Job Role: Inbound/Outbound Call Center | Location: Belize City Overview Join our team as a Customer Service Representative at Fusion CX in Belize City. This role is pivotal in providing excellent customer service and support to our clients. You will handle various inquiries related to customer accounts, process transactions, and manage insurance policies, ensuring a […]
Job Role: Inbound Customer Service/Debt Collections | Locations: San Ignacio Overview Join Fusion CX as a Mortgage Collection Agent in San Ignacio. This role focuses on assisting customers with mortgage payment solutions and delinquency resolutions to prevent the risk of losing their homes. You will be pivotal in providing empathetic support and practical solutions to […]
Job Role: Inbound/Outbound/Emails/Chats | Location: Belize City Overview Join Fusion CX as a Customer Service Agent in Belize City. This role is crucial for ensuring customer satisfaction by being the primary point of contact for clients. You will manage inquiries, address concerns, and ensure a seamless customer experience across various products and services. Responsibilities – […]
Job Role: Inbound Customer Service | Location: Belize City Overview Join Fusion CX in Belize City as an Online Banking Customer Service Representative. This role involves supporting customers with their online banking needs, ensuring a smooth and secure experience by resolving technical issues, providing account information, and guiding users through digital banking solutions. Responsibilities – […]
Job Role: Inbound Customer Service | Locations: Belize City Overview Join Fusion CX as a Mortgage Customer Service Representative in Belize City. In this crucial role, you will assist customers with their mortgage-related inquiries, ensuring a seamless and supportive experience throughout their mortgage management process. Responsibilities – Customer Service Representative Customer Inquiry Handling: Assist customers […]