Are you exploring QA leadership roles or team leader jobs in Kolkata within training and quality governance functions? Fusion CX is hiring a Team Leader to lead training execution, quality governance, and performance readiness for a premium e-commerce support program. This work-from-office (WFO) role is ideal for professionals with strong training leadership experience, cross-functional coordination […]
If you’re looking for customer service jobs in Howrah that offer stability, guided learning, and a supportive work environment, join us at Fusion CX in Howrah as an inbound customer service associate. This customer support role provides a clear path to building communication, analytical strength and growth with a leading client in India. As part […]
Are you looking for call center jobs in Gurugram where you can strengthen your workforce management expertise and lead real-time operations? Fusion CX is hiring a Team Leader – RTA for our domestic shared services division. If you’re exploring leadership roles in Gurgaon, Haryana or searching for WFM team leader jobs in Gurugram, this role […]
Are you looking for call center assistant manager jobs in Kolkata where you can lead teams, guide performance, and support day-to-day operations? Fusion CX is hiring an Assistant Manager for our Bot Operations process in Kolkata. This role is ideal for individuals who enjoy team leadership, coaching, and delivering strong operational outcomes. Job Description: About […]
Are you looking for workforce management or WFM job vacancies in Kolkata? Do you prefer designing forecasts, building dashboards, and turning data into staffing plans? Fusion CX is hiring a Sr. Executives for Workforce Management & Reporting to own forecasting, advanced reporting and schedule optimization for our shared services processes in Kolkata, West Bengal. Job […]
Are you someone who thrives on minute-by-minute problem-solving and fast intraday decisions? Are you seeking a rewarding workforce or a real-time analyst (RTA) job in Kolkata in a global enterprise? Fusion CX is hiring Executives for Real-Time Analyst roles to keep live operations on track, monitor queues, and drive quick corrective action. This role is […]