Are you a workforce strategist ready to lead high-impact operations in a fast-paced, performance-driven environment? Fusion CX is urgently hiring a Senior Manager – Workforce Management (WFM) to join our team in Mandaluyong City. This is your opportunity to drive forecasting accuracy, optimize real-time performance, and elevate resource planning strategies. If you bring leadership experience, […]
Are you ready to take control of real-time operations in a dynamic contact center environment? At Fusion CX, we are hiring a Real-Time Analyst (RTA) to support our Workforce Management (WFM) function in Manila. This is a critical role that helps ensure service levels are met, resources are optimized, and the right people are in […]
Are you fluent in Spanish? Are you seeking Spanish or bilingual customer service positions in Cebu? Join us! This Customer Service Representative or Member Support position at Fusion CX is an exciting opportunity for individuals fluent in Spanish to join a truly global customer experience company. As a Bilingual Spanish Member Support Representative in Cebu, […]
Are you exploring L1 application support jobs in Manila or IT support roles in a 24×7 operations environment? Fusion CX is hiring Customer Service Associates for L1 Application Support to support production systems in a structured, work-from-office setup. This role is designed for professionals who can manage incident queues, monitor applications, and coordinate timely issue […]
Are you a dynamic leader passionate about sales enablement and agent success? Fusion CX is urgently hiring a Sales Coach in Manila, Philippines, to elevate performance on one of our flagship telecommunications campaigns. If you are looking for sales coaching jobs in Manila where you can directly impact growth and excellence, this is the opportunity […]
Are you ready to future-proof your career in an AI-first world? Join Fusion CX as a bilingual Research and Content Analyst in Manila and work on cutting-edge initiatives that are shaping the next generation of Large Language Models (LLMs). If you are passionate about research, critical thinking, and creative problem-solving—and fluent in English and Japanese—this […]