Are you ready to take control of real-time operations in a dynamic contact center environment? At Fusion CX, we are hiring a Real-Time Analyst (RTA) to support our Workforce Management (WFM) function in Manila. This is a critical role that helps ensure service levels are met, resources are optimized, and the right people are in […]
Are you a workforce strategist ready to lead high-impact operations in a fast-paced, performance-driven environment? Fusion CX is urgently hiring a Senior Manager – Workforce Management (WFM) to join our team in Mandaluyong City. This is your opportunity to drive forecasting accuracy, optimize real-time performance, and elevate resource planning strategies. If you bring leadership experience, […]
Your next career chapter begins in Silang with Fusion CX, a global leader that thrives because of its people. We are inviting dedicated Customer Service Representatives to join our financial debt consolidation campaign, a role where every conversation can make a difference. Here, you are not just answering calls—you are guiding individuals toward financial stability, […]
Are you passionate about creating positive client experiences and helping people navigate financial solutions with clarity and confidence? At Fusion CX, we’re looking for detail-oriented, empathetic, and proactive Client Specialists to join our Client Success team in Silang, Philippines. In this role, you will become the voice of reassurance for clients who have questions about […]
Are you passionate about solving problems, building trust, and delivering meaningful support? At Fusion CX, we are hiring Client Relations Specialists to help ensure high client satisfaction and program retention. If you have a knack for empathetic communication, conflict resolution, and navigating challenging conversations with professionalism, this is your opportunity to make a direct impact. […]
Step into a role where creativity meets performance. Fusion CX is hiring a Marketing Specialist / Marketing Coordinator to support our fast-growing e-commerce team in Manila. If you have hands-on experience in digital advertising, a strong grasp of performance marketing metrics, and the drive to create campaigns that convert, this is your chance to shape […]