Job Role: Inbound/Outbound Call Center | Location: Belize City Overview Join our team as a Customer Service Representative at Fusion CX in Belize City. This role is pivotal in providing excellent customer service and support to our clients. You will handle various inquiries related to customer accounts, process transactions, and manage insurance policies, ensuring a […]
Ready to elevate your career while living in the stunning and serene country of Belize? At Fusion CX, we’re hiring a seasoned Senior Quality Manager in Belize to lead with purpose, drive performance, and shape the future of service excellence. If you are a strategic thinker with a passion for quality and leadership, this is […]
At Fusion CX, we are looking for experienced and people-focused professionals to join us as Team Leads in our Belize operations. This is your opportunity to guide high-performing teams, support service delivery excellence, and help drive consistent performance in a fast-paced customer experience environment. If you are passionate about motivating others, solving problems, and achieving […]
At Fusion CX, we believe that the foundation of excellent service lies in great training. We are seeking a passionate and skilled Trainer to join our Belize team and help shape the next generation of high-performing customer service professionals. If you are an engaging communicator with a drive to teach, coach, and develop talent, this […]
At Fusion CX, quality is more than a metric. It is a mindset. We are hiring a Quality Officer in Belize to help monitor and elevate service delivery across our customer support teams. If you have an analytical mind, a passion for process improvement, and a commitment to upholding high standards, we welcome you to […]