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Job Role: Inbound/Outbound Customer Service | Location: Belize City Overview Join Fusion CX as a Customer Service Representative focused on credit card services. This position involves assisting customers with their credit card accounts, managing transactions, handling disputes, and providing fraud prevention services. Responsibilities – Customer Service Representative Account Management: Assist customers with account inquiries, updates, […]

Job Role: Inbound/Outbound/Emails Customer Service/Sales | Location: Belize City Overview Fusion CX is seeking a Customer Service/Sales Representative to manage our medical prescription services campaign. This role involves handling inbound and outbound communications with patients and healthcare providers, addressing inquiries, and resolving issues related to medication supplies and services. Responsibilities – Customer Service/Sales Representative Patient Communication: […]

Job Role: Inbound/Outbound/Chats | Location: Belize City Overview As a Telecom Customer Service Agent, you will handle a variety of customer service and technical support issues related to telecommunications. This role includes addressing billing queries, resolving technical difficulties, scheduling service appointments, and more through phone and online chat platforms. Responsibilities – Telecom Customer Service Agent […]

Job Role: Inbound/Outbound/Emails/Chats Customer Service | Location: Dangriga Overview Join Fusion CX as an Omnichannel Customer Service/Chat Representative in Dangriga. This role is essential in handling communications across multiple platforms, ensuring a seamless service experience for all customers. Responsibilities – Omnichannel Customer Service/Chat Representative Customer Interaction: Manage interactions across phone, email, live chat, and potentially […]

Job Role: Inbound/Outbound/Emails/Texts | Location: Belize City Overview Join our sales team as an Internet Sales Coordinator in Beliz City, where you will engage with prospective customers through phone, email, and text communications. This role is crucial for scheduling appointments and maximizing sales opportunities within our automotive dealership operations. Responsibilities – Internet Sales Coordinator Customer […]

Job Role: Back Office | Location: Belize City Overview Join our back-office team where you’ll handle a variety of support tasks to facilitate smooth operations and customer interactions. This role of Back Office Customer Service Specialist is essential for maintaining the accuracy and efficiency of non-customer-facing activities such as processing online orders, resolving account errors, […]