Job Role: Offline Customer Service | Location: Belize City Overview Join Fusion CX as a Clicker Agent in Belize City. This unique position involves monitoring incoming call queues to confirm the validity of calls and ensure they are from real customers, not automated systems or spam. You will play a crucial role in maintaining the […]
Job Role: Offline Quality Assurance | Location: Belize City Overview Fusion CX in Belize City is seeking a QA Analyst to evaluate and enhance the performance of our collection agents across various departments such as Auto, Credit Card, and Merchant Services. This role is critical in ensuring that our collection operations adhere to the highest […]
Job Role: Inbound Customer Service | Location: Belize City Overview Join Fusion CX in the Telecom division as an Inbound Customer Service Representative. This pivotal role focuses on assisting customers with issues accessing their online accounts. You’ll provide essential support in troubleshooting technical problems, guiding customers through account setup processes, and ensuring a seamless online […]
Job Role: Outbound Sales | Locations: Dangriga Overview Join Fusion CX as an Outbound Sales Representative for a telecom process and play a key role in expanding our customer base. You will be responsible for contacting existing customers to offer additional services and converting potential customers from other internet providers, promoting the benefits of our […]
Job Role: Inbound Call Center | Location: Orange Walk Overview Join Fusion CX as a Dispatcher Agent in Orange Walk, where you will be essential in coordinating locksmith services for customers in need. This role involves managing incoming calls, collecting vital information, and using assertiveness along with a light sales approach to confirm services. Responsibilities […]
Job Role: Chat Sales | Locations: Belize City Overview Join Fusion CX as a Chat Sales Representative and become a key player in our dynamic sales team. This role involves engaging with customers through chat to promote and sell our services. Ideal for those who excel in fast-paced environments and are adept at multitasking while […]