At Fusion CX, we are looking for experienced and people-focused professionals to join us as Senior Team Leaders in our Belize operations. This is your opportunity to guide high-performing teams, support service delivery excellence, and help drive consistent performance in a fast-paced customer experience environment. If you are passionate about motivating others, solving problems, and […]
Are you a strategic leader with a proven track record in the BPO industry? Fusion CX is seeking a seasoned Program Manager in San Ignacio to lead operations for a high-impact campaign. This is your opportunity to join a global customer experience company where your leadership will directly influence performance, team culture, and client success. […]
Job Role: Inbound/Outbound Debt Collections | Location: Orange Walk Overview Join Fusion CX as an Inbound and Outbound Sales Representative in Orange Walk, focusing on home services such as internet, TV, home phone, and home security solutions. This role is perfect for someone who excels in customer engagement and sales within the telecommunications and home […]
Job Role: Inbound Customer Service | Location: Belize City Overview Join Fusion CX in Belize City as a Credit Card Customer Service Representative. This role involves providing dedicated support to credit card holders and handling a variety of inquiries and maintenance requests to ensure exceptional service delivery. Responsibilities Inquiry Handling: Address customer inquiries related to […]
Job Role: Inbound/Outbound Customer Service | Location: Belize City Overview Join Fusion CX as a Customer Service Representative focused on credit card services. This position involves assisting customers with their credit card accounts, managing transactions, handling disputes, and providing fraud prevention services. Responsibilities Account Management: Assist customers with account inquiries, updates, activations, and cancellations. Payment […]
Job Role: Inbound Call Center | Location: Orange Walk Overview Join Fusion CX as a Dispatcher Agent in Orange Walk, where you will play a crucial role in coordinating locksmith services for customers in need. This role involves managing incoming calls, collecting vital information, and using assertiveness along with a light sales approach to confirm […]