Are you ready to bring your hands-on IT expertise to a global company where technology meets service excellence? At Fusion CX, we are hiring an experienced IT Technician in Belize City to support our growing operations. This role offers an exciting opportunity to be at the forefront of technical support, helping ensure seamless IT functionality […]
Are you a strategic leader with a proven track record in the BPO industry? Fusion CX is seeking a seasoned Program Manager in San Ignacio to lead operations for a high-impact campaign. This is your opportunity to join a global customer experience company where your leadership will directly influence performance, team culture, and client success. […]
Job Role: Inbound/Outbound/Emails/Chats | Location: Belize City Overview Join our team as a Customer Service Representative at Fusion CX in Belize City, where you will be crucial in managing insurance-related customer interactions. This role involves assisting customers with insurance claims and payments, as well as providing necessary support to ensure efficient claim processing. Responsibilities – […]
Job Role: Outbound Sales | Locations: San Ignacio Dangriga, Orange Walk Overview Join Fusion CX as an Outbound Sales Representative in San Ignacio and play a key role in expanding our customer base. You will be responsible for contacting existing customers to offer additional services and converting potential customers from other internet providers, promoting the […]
Job Role: Inbound/Outbound/Emails/Chats | Location: San Ignacio Overview Join our dynamic customer service team as a representative specializing in insurance claims. In this vital role, you will assist customers with new and existing insurance claims. Moreover, you will ensure all processes, from filing to payment and adjustments, are handled professionally as a Customer Service Representative, […]
Job Role: Back Office | Location: Belize City Overview Join our back-office team where you’ll handle a variety of support tasks to facilitate smooth operations and customer interactions. This role of Back Office Customer Service Specialist is essential for maintaining the accuracy and efficiency of non-customer-facing activities such as processing online orders, resolving account errors, […]