Are you looking for call center assistant manager jobs in Kolkata where you can lead teams, guide performance, and support day-to-day operations? Fusion CX is hiring an Assistant Manager for our Bot Operations process in Kolkata. This role is ideal for individuals who enjoy team leadership, coaching, and delivering strong operational outcomes. Job Description: About […]
Are you looking for workforce management or WFM job vacancies in Kolkata? Do you prefer designing forecasts, building dashboards, and turning data into staffing plans? Fusion CX is hiring a Sr. Executives for Workforce Management & Reporting to own forecasting, advanced reporting and schedule optimization for our shared services processes in Kolkata, West Bengal. Job […]
Are you someone who thrives on minute-by-minute problem-solving and fast intraday decisions? Are you seeking a rewarding workforce or a real-time analyst (RTA) job in Kolkata in a global enterprise? Fusion CX is hiring Executives for Real-Time Analyst roles to keep live operations on track, monitor queues, and drive quick corrective action. This role is […]
Are you seeking QA jobs in a global company or looking to grow your career as a Quality Analyst within seller support or e-commerce operations? Fusion CX is hiring Quality Analysts to strengthen quality compliance, improve seller experience, and support high-volume digital operations in Fusion CX Mumbai. This quality analyst role in Navi Mumbai is […]
Are you exploring quality analyst jobs in Navi Mumbai or contact center QA roles in Mumbai, Maharashtra? Fusion CX is hiring a Quality Analyst for an inbound support process in Mumbai. This role is perfect for professionals who excel in call monitoring, performance trend analysis, calibration, and delivering quality insights that enhance customer experience. Job […]
Are you searching for trainer jobs in Navi Mumbai or learning & development roles in Mumbai, Maharashtra? Fusion CX is hiring a Trainer for a seller support process in Mumbai. This role is ideal for professionals who excel in designing training programs, developing learning content, and improving workforce capability within a dynamic contact center environment. […]