Job Role: Inbound/Outbound Call Center | Location: Belize City Overview Join our team as a Customer Service Representative at Fusion CX in Belize City. This role is pivotal in providing excellent customer service and support to our clients. You will handle various inquiries related to customer accounts, process transactions, and manage insurance policies, ensuring a […]
Job Role: Inbound Customer Service | Location: Belize City Overview Join Fusion CX in Belize City as a Customer Service Representative, focusing on providing exceptional customer support for personal and educational loan inquiries. This role involves assisting customers with account management, payment processing, and navigating online services related to their loans. Responsibilities Loan Account Management: […]
Job Role: Inbound Call Center | Location: Orange Walk Overview Join Fusion CX as a Dispatcher Agent in Orange Walk, where you will play a crucial role in coordinating locksmith services for customers in need. This role involves managing incoming calls, collecting vital information, and using assertiveness along with a light sales approach to confirm […]
Job Role: Inbound/Outbound Debt Collections | Location: Orange Walk Overview Join Fusion CX as an Inbound and Outbound Sales Representative in Orange Walk, focusing on home services such as internet, TV, home phone, and home security solutions. This role is perfect for someone who excels in customer engagement and sales within the telecommunications and home […]
Job Role: Inbound Customer Service | Location: Belize City Overview Join Fusion CX in the Telecom division as an Inbound Customer Service Representative. This pivotal role focuses on assisting customers with issues accessing their online accounts. You’ll provide essential support in troubleshooting technical problems, guiding customers through account setup processes, and ensuring a seamless online […]
Job Role: Inbound/Outbound Customer Service | Location: Belize City Overview Join Fusion CX as a Customer Service Representative focused on credit card services. This position involves assisting customers with their credit card accounts, managing transactions, handling disputes, and providing fraud prevention services. Responsibilities Account Management: Assist customers with account inquiries, updates, activations, and cancellations. Payment […]