Excellence is essential. And excellence comes in many forms. But not all CX contributors are measured in decibels; sometimes excellence is practiced quietly, and Anisa Naço is one of them. With her remarkable yet unassuming presence, Anisa operates behind the scenes. She demonstrates the quiet power of back-office brilliance, leaving a mark by solving problems […]
Are you dreaming of a career that allows you to grow, speak with confidence, and make a meaningful impact? Starting a customer service career in Belize could be your opportunity to launch a career that transforms your life. A call center role can help you develop your skills to open new doors and rise the […]
Filipino call center agents are becoming the first choice for global brands. A trend that is both persistent and growing in strength. This trend undeniably presents valuable opportunities for Filipino call center agents to establish their rightful place in the global customer service industry. But have you ever wondered why? With over 1.8 million Filipinos employed in the IT-Business […]
In recent years, the rise of BPO in Belize has quietly reshaped the country’s professional landscape, creating new opportunities, diversifying career paths, and connecting local talent to global markets. But what does that mean for your career in 2025? Once a niche sector has become a serious contender on the world stage, if you are a […]
Are you looking for your first opportunity to break into the world of professionals —a first job that could be the start of everything? In the Philippines, the BPO industry remains one of the most accessible and future-ready sectors, particularly for job seekers entering the workforce. Whether you are fresh out of college or looking […]
Skills are an invaluable asset! Acquiring and possessing skills is a surefire way to achieve success in any sector or industry. The same is true for call centers. Skills for call center jobs are an essential foundation for success. So, if you are eyeing a role in the growing world of customer support, now is […]