Embrace the
Power of
Human Connect
Fusion CX: Where technology meets empathy
Empowered to Connect
Inspired to
Deliver
Join our global team
Elevate Every Interaction
Craft Exceptional
Customer Journeys
Learn | Develop | Grow.
Grow with Us
Develop your career in the connected world

Develop Your Career with Us

    We are Fusion CX

    At Fusion CX, we're not just changing the game; we're redefining the very fabric of customer engagement by marrying state-of-the-art technology with the irreplaceable warmth of human touch.

    We aim to transform every interaction into a profound connection where empathy meets innovation. Every customer interaction we deliver becomes a bridge across the vast expanse of human experiences. We navigate the complexities of a global landscape, breaking down barriers and knitting together a tapestry of cultures, languages, and hearts.

    This is your call to adventure. Fusion CX is a beacon for the bold, the dreamers, and the doers who believe that true impact is born at the intersection of courage and compassion. With us, your journey will be one of purpose and passion, where your efforts ripple across oceans, crafting a world that is more connected, vibrant, and alive.

    If the power of human connection ignites you and you yearn to leave your mark on the canvas of tomorrow, Fusion CX awaits. Dive into the heart of innovation, and together, let's illuminate the world one interaction at a time.

    Life at Fusion CX

    Diversity sparks innovation. That's the cornerstone of life at Fusion CX, where we mirror the incredible diversity of the global communities we serve. Our commitment is to empower you with the flexibility to work in ways that best suit your strengths, backed by benefits designed to support your holistic well-being. At the heart of our operations is a steadfast commitment to doing what's right, ensuring that every decision we make is guided by integrity and empathy.

    Culture at Fusion CX

    At Fusion CX, our culture is a vibrant tapestry woven from the threads of innovation, empathy, and inclusivity. Here, every voice matters, and every team member is empowered to bring their whole selves to work. We're united by a shared vision to redefine what's possible in customer experience, driven by the power of human connection. Our collaborative environment encourages professional growth and personal fulfillment, fostering a community where individuals thrive by making meaningful impacts.

    Locations

    Embrace the opportunity to make an impact on a global scale with Fusion CX. From the historic streets of Albania to the vibrant markets of India and extending to the digital realms with comprehensive remote work options, our presence is as diverse as our team. Let's create, innovate, and connect across continents.

    Fusion CX Morocco
    At Thailand Fusioncx

    Teams

    Fusion CX is a mosaic of talent where every driven individual finds their place. Whether you're passionate about transforming customer experiences or pioneering new business solutions, there's a space for you here. Explore limitless possibilities and purposeful growth where ambition meets opportunity and every role shapes the future.

    How We Hire

    Connecting Potential with Purpose

    1
    Explore & Apply

    Discover exciting opportunities across our global locations, and apply for roles that align with your aspirations, skills, and professional growth.

    2
    Talent Interaction
    Connect with our Talent team in a meaningful conversation about your story, achievements, and what drives your passion for excellence.
    3
    Interview Journey

    Showcase your skills, experience, and problem-solving mindset through structured interviews designed to highlight your strengths and professional potential.

    4
    Offer & Acceptance

    Receive an offer that recognizes your talent, celebrates your unique contribution, and welcomes you into Fusion CX’s culture of growth.

    5
    Onboarding & Integration

    Begin your Fusion CX journey with comprehensive onboarding, supportive mentors, and seamless integration into our dynamic, purpose-driven teams.

    Latest Jobs

    Filter Jobs:
    Role Team Location
    Customer Service Associate – Telecom Collections – Kingston, Jamaica Operations Jamaica, Kingston
    Customer Service Associate – Kingston, Jamaica Operations Jamaica, Kingston
    Nepali-speaking Customer Support Representative –Telecom – Durgapur Operations India, Durgapur
    Odia-speaking Customer Support Representative – Telecom – Durgapur Quality Assurance India, Durgapur
    Customer Service Associate – Voice Support – Kolkata, India Operations India, Kolkata
    Customer Service Associate – Chat Support – Kolkata, India Operations India, Kolkata
    Customer Service Associate – Ecommerce Inbound Process – Howrah, India Operations India, Howrah
    Customer Service Associate – Seller Support – Howrah, India Operations India, Howrah
    Assistant Manager – Bot Operations – Kolkata, India Operations India, Kolkata
    Team Leader – Real Time Analyst (WFM & RTA) – Gurugram, India WFM and RTA India, Gurugram
    Sr. Executive – Workforce Management & Reporting – Kolkata, West Bengal WFM and RTA India, Kolkata
    Executive – Real-Time Analyst – Kolkata, West Bengal WFM and RTA India, Kolkata
    Quality Analyst – Contact Center QA (Inbound Support) – Mumbai, India Operations India, Mumbai
    Quality Analyst – Seller Support – Navi Mumbai, India Operations India, Mumbai
    Trainer – Seller Support (Training & Enablement) – Mumbai, India Learning & Development India, Mumbai
    Customer Service Associate – Voice Support – El Salvador Operations El Salvador, San Salvador
    Customer Service Associate – Patient Access Coordination – El Salvador Operations El Salvador, San Salvador
    Team Leader – Seller Support – Kolkata, India Operations India, Kolkata
    Team Leader – Seller Support – Navi Mumbai, India Operations India, Mumbai
    Team Leader – Customer Service Operations (Outbound Support) – Mumbai, India Operations India, Mumbai


    Fusion CX does not employ brokers or agencies for recruitment purposes and never requests payment of any kind from job applicants. All legitimate job openings can be accessed directly through our official careers page. Beware of fraudsters claiming to represent Fusion CX and always verify the authenticity of any recruitment communication.



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