Down the Rabbit Hole: Francisco Portillo on Data, Curiosity, and Five Years at Fusion CX
For Business Intelligence Analyst Francisco Portillo, work begins with a number: sometimes a small anomaly or shift in performance metrics or operational scorecards at Fusion CX in El Salvador looks different from what is expected. It raises questions, sparks his curiosity, and makes Francisco stop and ask: Why? As a Business Intelligence Analyst at Fusion […]