How to Answer, “Why Do You Want to Work in Customer Service?” — The Real Story Behind the Question

By October 16, 2025 Careers

Every interview for a customer service role will circle back to one question: “Why do you want to work in customer service?” But why does this question still matter It sounds simple, almost predictable. Yet, hiring managers can tell within thirty seconds if the answer is genuine or rehearsed. They’ve heard everything from “I like […]

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Fusion CX does not employ brokers or agencies for recruitment purposes and never requests payment of any kind from job applicants. All legitimate job openings can be accessed directly through our official careers page. Beware of fraudsters claiming to represent Fusion CX and always verify the authenticity of any recruitment communication.



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