Learning drives performance, and performance drives operational success. This E-commerce process trainer position in Siliguri is responsible for strengthening frontline readiness across voice and non-voice customer service processes. The call centre training role focuses on structured new-hire training, refresher programs, skill gap identification, and measurable learning impact within customer support operations. If you are looking […]
If you are exploring WFM Team Leader jobs in Kolkata and have experience in forecasting and capacity planning within contact center operations, this opportunity is built for you. Fusion CX is hiring a Workforce Management Planning Team Leader to develop staffing strategies, improve schedule efficiency, and ensure service-level adherence across operations. This role is ideal […]
Step into the foundation of financial governance. This HR apprenticeship job in Kolkata offers direct involvement in audit processes, compliance verification, and oversight of financial documentation within a structured shared services environment. The HR Apprentice position is suitable for graduates seeking HR jobs in Kolkata and seeking practical exposure to audit reviews, internal controls, and […]
Precision defines this role. If you are looking for a QA job vacancy in Kolkata where your audits directly influence patient experience and service compliance, this position offers hands-on ownership of quality governance within healthcare support operations. Fusion CX is seeking a Quality Analyst who can evaluate interactions, detect process gaps, and elevate service standards […]
If you are exploring healthcare support jobs in Kolkata and have leadership experience in patient-facing operations, this opportunity is designed for you. Fusion CX is hiring a Team Leader to manage healthcare customer service teams, drive patient satisfaction standards, and ensure compliance with service guidelines. Ideal for professionals seeking a Kolkata job vacancy for team […]
If you are exploring WFM jobs in Gurgaon and want hands-on exposure to forecasting, reporting, and real-time operations support, this opportunity is built for you. Fusion CX is hiring a Workforce Management Executive to manage call volumes, attendance, scheduling, and performance reporting across assigned programs. Ideal for professionals seeking a workforce management job vacancy in […]