Customer Service Associate – English – Commercial Retail

By April 22, 2024

Fluent English speakers in Medellin or beyond, here is an opportunity to elevate your career in the customer service industry. Multiple positions are open for customer service associates proficient in English in the Medellin team. The role demands you to provide exceptional multichannel or omnichannel service to clients or final consumers. In this position, you […]

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Customer Service Associate – English – Utility

By April 22, 2024

If you are an excellent communicator with a call center and sales experience, we have an incredible opportunity for you! Multiple positions are open for customer service associates for a global customer experience leader in Colombia. The role entails that CSA will deliver exceptional omnichannel service to clients or final consumers through multiple channels, understand […]

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Operations Director – Colombia

By April 22, 2024

Fusion CX seeks an Operations Director in Colombia to lead and enhance our operational and business processes. This role is pivotal in ensuring our operations team’s sustained performance, productivity, efficiency, and profitability through strategic management and process improvements. Job Description Lead the operational objectives by setting clear expectations, overseeing compensation actions, and enforcing company policies […]

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Call Center / Operations Manager – Medellin, Colombia

By April 22, 2024

Join Fusion CX as the Operations Manager in Medellin, Colombia, and lead the charge toward operational excellence in the heart of Medellin. We’re seeking a visionary leader with a passion for driving results and a track record of success in call centers and BPO operations.  We seek an experienced and resilient professional capable of achieving […]

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Fusion CX does not employ brokers or agencies for recruitment purposes and never requests payment of any kind from job applicants. All legitimate job openings can be accessed directly through our official careers page. Beware of fraudsters claiming to represent Fusion CX and always verify the authenticity of any recruitment communication.



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