Technical Support Specialist – Tirana, Albania

Are you passionate about technology and problem-solving? We are looking for a Technical Support Specialist to join our growing team in Tirana, Albania. In this full-time, on-site role, you will provide expert-level IT support to customers, diagnosing and resolving technical issues to ensure a seamless experience. This is an excellent opportunity for professionals looking for IT help desk jobs in Tirana or technical support jobs in Albania, where they can apply their skills in a fast-paced, customer-focused environment.

Job Description – Technical Support Specialist

In this technical support role, you will be responsible for:

• Diagnosing and resolving technical issues efficiently to minimize downtime.
• Providing clear and accurate information to customers, ensuring they receive the best possible support.
• Collaborating with internal teams to address customer needs and improve support services.

Job Requirements – Technical Support Specialist

To succeed in this role, you should have:

• Strong technical support and troubleshooting skills.
• Analytical thinking and problem-solving abilities to address complex issues.
• Fluency in English to communicate effectively with customers and team members.
• Experience with ticketing systems to track and resolve support requests.
• IT-related certifications (preferred but not required).

Job Type: Full-time, On-site
Schedule: 24/7 Shift

Why Join Us?

This role offers a chance to grow your career in IT support jobs in Tirana, working in a dynamic, fast-paced environment where your expertise is valued. As a Technical Support Specialist, you will gain hands-on experience with advanced troubleshooting and customer support, becoming an essential part of our IT team. If you’re looking for IT help desk jobs where you can develop your technical skills and make a real impact, we encourage you to apply today.