Team Leader – Healthcare Revenue Cycle Management (RCM)

Are you an individual who is sociable, leadership-oriented, and experienced in the healthcare processes? Are you searching for customer service or team leader jobs in Mumbai or healthcare jobs in the Mumbai customer service space? If you answer yes, here is an ideal team leader role for you! We are offering a fantastic opportunity for such individuals to join us as Team Leader for a healthcare revenue cycle management (RCM) client in Mumbai. In this role, you will be pivotal in steering a team of Representatives toward engaging customers and achieving satisfaction, contributing significantly to the team’s success and the organization’s goals.

Job Description

A Team Leader in the healthcare revenue cycle management or RCM team will perform the following duties:

  • Guide a dedicated team of Representatives, providing clear direction, instruction, and motivation.
  • Drive the team to achieve critical results that align with organizational and business objectives.
  • Leverage your understanding of individual team members’ strengths, weaknesses, and motivations to maximize team performance.
  • Oversee task completion and ensure the achievement of desired account outcomes.

Job Requirements

A successful Team Leader for the healthcare revenue cycle management (RCM) team will require the following qualifications, experiences, and skills:

  • A Bachelor’s degree is desired, preferably in a healthcare-related field.
  • Strong communication and organizational abilities.
  • Proficiency in the Microsoft Office suite, particularly Excel.
  • High energy, passion, and a proven track record of meeting quotas.
  • Advanced proficiency in English.
  • At least two years of experience in a team lead or supervisory role.
  • Minimum 1 year of experience in revenue cycle management (RCM) within healthcare.
  • Exceptional written and verbal communication skills, with the ability to manage deadlines and compile reports.
  • In-depth understanding of performance metrics and excellent decision-making skills.

Why Join Our Team:

As a team leader in our healthcare-focused process at Fusion CX, you will have the chance to cater to clients’ needs and harness your natural leadership skills to manage representatives handling RCM or revenue cycle management. We value the experience and knowledge that comes with a healthcare background, and we are eager to integrate such expertise into our team. So, if you are searching for US healthcare jobs in Mumbai customer service or team leader jobs in a global customer experience company, join us. You will enjoy a dynamic RCM team leader role where your contributions directly impact our operational success and where your capacity for decision-making and time management is utilized and developed.

We look forward to having you on board if you seek a role where your leadership can flourish and drive results.

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Fusion CX does not employ brokers or agencies for recruitment purposes and never requests payment of any kind from job applicants. All legitimate job openings can be accessed directly through our official careers page. Beware of fraudsters claiming to represent Fusion CX and always verify the authenticity of any recruitment communication.



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