Senior Executive – Seller Services & Marketplace Operations | Fusion CX, Brisbane, Australia

Engagement Type: Full-time | Retained Consultant | Commission-based Influencer

Location: Brisbane, Australia

Brisbane is home to a growing cluster of marketplace operators, digital retailers, and direct-to-consumer brands investing in scalable operations,, and the seller services BPO opportunity here is accelerating. Fusion CX is hiring a Senior Executive – Seller Services & Marketplace Operations in Brisbane to drive business development across seller onboarding, catalogue ops, fulfilment coordination, and marketplace compliance BPO for major retail platforms across Australia and New Zealand. If you are a senior marketplace or eCommerce operations professional based in Brisbane with deep relationships across platform operators and retail aggregators and a history of influencing significant outsourcing decisions, this is a well-timed opportunity to lead a high-growth BPO vertical with a globally backed delivery partner. Apply now for this growth-centric Seller Services job in Brisbane, Australia.

Role Summary

Own business development and solutioning for Seller Services and Marketplace Operations — covering seller onboarding, catalogue management, fulfilment coordination, returns processing, and marketplace compliance BPO for major retail platforms across Australia and New Zealand.

Key Responsibilities

• Identify and engage marketplace platforms, D2C brands, and retail aggregators requiring seller services BPO.
• Build compelling business cases anchored to seller experience, GMV impact, and operational efficiency.
• Partner with solution architects to design scalable seller services delivery models.
• Drive pipeline and revenue across seller onboarding, compliance, content ops, and fulfilment support.
• Build engagement with leading Australian marketplace platforms and digital retail operators across Australia and New Zealand.

Responsibilities may evolve based on operational requirements for this marketplace and the seller services role in Brisbane

Qualifications & Experience

• 8–12 years in marketplace operations, eCommerce platforms, or BPO serving digital retail.
• Deep understanding of seller lifecycle, catalogue ops and fulfilment ecosystems.
• Proven ability to influence $5M+ ACV outsourcing engagements.
• Existing relationships with heads of seller experience, marketplace ops, or digital ops in Australia and New Zealand.

Why Join Fusion CX?

Fusion CX brings proven seller services delivery capability, scalable operational models, and serious Australia and New Zealand market intent — and Brisbane-based professionals with strong marketplace networks are central to building that presence. In this seller services job in Brisbane, you will lead business development conversations with platform operators and retail aggregators, partner with solution architects on scalable delivery design, and drive revenue across a seller services BPO vertical that is growing faster than most. For senior marketplace operations and eCommerce BPO professionals in Brisbane who want to bring their expertise and relationships to a globally credible delivery partner at exactly the right moment, this is a strong opportunity. Apply now and take the next step with Fusion CX.