Sales Representative – English – Kosovo

Are you a fluent English speaker? Are you passionate about building a career in the customer service industry and willing to help individuals overcome tax debt challenges? Fusion CX is seeking dedicated English-speaking Sales Representatives to join our Tax Debt campaign in Kosovo. As a Sales Representative, you will play a pivotal role in guiding customers through the process of resolving tax debt while embodying our values of empathy, professionalism, and dedication. Join us in making a difference in the lives of individuals seeking relief from IRS obligations and building a rewarding career with a global CX service provider. Multiple positions are available. Apply now!

Job Description:

The core responsibilities of the English-speaking sales representative in Kosovo Fusion CX involve:

  • Sales representatives are proficiently trained and officially accredited to deliver outstanding sales acumen via phone communication.
  • They work with individuals in the U.S. seeking relief from tax debt owed to the IRS.
  • Sales representatives conduct a series of qualifying questions to ensure customer eligibility for an investigation between the IRS and attorneys.
  • They evaluate the amount of tax debt owed and the potential settlement after reaching an agreement based on customer assets.
  • The role requires embodying the company’s voice and upholding love, empathy, enthusiasm, optimism, politeness, dedication, salesmanship, and professionalism in assisting customers.
  • Establishing credibility and trust and fostering positive relationships with potential customers is essential.

Job Requirements:

Key attributes and qualities expected from an ideal English-speaking Sales Representative in Kosovo:

  • Excellent attendance record.
  • Good English communication skills.
  • High level of attention to detail and accuracy.
  • Ability to handle confidential information with discretion.
  • Capacity to work successfully both independently and on a team.
  • Minimum typing speed of 35 words per minute in English.
  • Capability to handle a high volume of inbound and outbound calls.
  • Ability to embrace change, think creatively, and have a willingness to learn.
  • Willingness to work on-site Monday to Friday.
  • Tech-savvy with the ability to quickly learn multiple software.
  • Ability to withstand significant pressures driven by volume, pace, and challenging interactions.
  • Must be confident, self-motivated, detail-oriented, organized, and possess the ability to multi-task.

Schedule: Full-time, Monday to Friday

Shift hours: Mon – Fri 9 AM PST – 6 PM PST

Why Join Fusion CX:

Join Fusion CX and become part of a collaborative and innovative team dedicated to creating impactful visual content. Enjoy the opportunity to work with cutting-edge tools and technology while contributing to the success of leading brands. Grow your skills, unleash your creativity, and make a meaningful impact on our dynamic team. Apply now for the role of English-speaking Sales Representative to embark on an exciting journey with Fusion CX Kosovo.

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Fusion CX does not employ brokers or agencies for recruitment purposes and never requests payment of any kind from job applicants. All legitimate job openings can be accessed directly through our official careers page. Beware of fraudsters claiming to represent Fusion CX and always verify the authenticity of any recruitment communication.

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