Nepali-speaking Customer Support Representative –Telecom – Durgapur
Are you fluent in Nepali and seeking call center jobs in Durgapur? Fusion CX is hiring Nepali-speaking Customer Support Representatives for a voice process, offering clear development opportunities and a supportive workspace. This role fits individuals who want structured learning and steady growth in customer service.
Job Description
Key Responsibilities for a Nepali-speaking Customer Support Representative in Fusion CX Durgapur:
- Voice Support: Deliver excellent voice support to customers and address their concerns.
- Attention to Detail: Maintain accuracy and quality in all customer interactions.
- Process Compliance: Follow SOPs while addressing customer issues to ensure consistent service quality.
- Escalation Management: Escalate unresolved cases to the appropriate team as per process guidelines.
Job Requirement
Preferred Candidate Profile for the Nepali-speaking Customer Support Representative in Durgapur:
- Education: Bachelor’s degree preferred; distance-learning candidates may apply if exams are within 6 months.
- Skills: Strong English communication skills (mandatory) and fluency in Nepali.
- Availability: Willingness to work rotational shifts and on-site work.
- Experience: Freshers are welcome.
Why Join Fusion CX?
Fusion CX provides an inclusive workspace that encourages skill-building and career growth.
- Clear development pathways
- Stable shift structure with a 6-day work week
- Supportive team culture with a focus on service excellence
If you are seeking call center jobs in Durgapur, apply today to be part of Fusion CX’s growing team in Fusion CX Durgapur.