Medical Officer – Patient Scheduling – Healthcare – Mumbai

Are you ready to make a difference in the healthcare experience, making a positive impact in people’s lives? Are you a compassionate individual seeking healthcare jobs in Mumbai? We have an opportunity that is perfect for you. Fusion CX is expanding its team in Mumbai and is currently searching for an empathetic and detail-oriented Medical Officer specializing in patient scheduling to cater to patients and healthcare consumers for a rising digital healthcare company. In this role, you will be at the forefront of ensuring seamless patient care and experience by managing appointments, follow-ups, and referral management.

Multiple positions are open. If you are meticulous, organized, and able to handle sensitive data, apply now for this job in Mumbai. Join us and be part of a team that values excellence in healthcare experience and service delivery.

Job Description

Here is what you need to do as a specialized Medical Officer for patient scheduling in Mumbai:

• Managed patient appointment coordination and follow-ups and handled referral management to ensure a seamless patient scheduling process.
• Utilizing electronic health record (EHR) systems and scheduling software to manage patient data efficiently.
• Communicating with patients, internal teams, and any stakeholders to ensure smooth operations and enhanced service experiences.
• Ensure accurate data entry and maintain confidentiality of sensitive information.
• Support the healthcare team in managing patient information and appointment details.

Job Requirement

Here is what you need to have to excel as a specialized Medical Officer for patient scheduling in Mumbai:

Education:

• A high school diploma or equivalent is required; an associate’s degree or higher education in healthcare administration or a related field is preferred for this role.

Experience:

• Previous experience in a medical or healthcare setting, especially in a scheduling or administrative role, will be an advantage for the medical officer role.
• Familiarity with electronic health record (EHR) systems and scheduling software.

Skills:

• Excellent communication and interpersonal skills. International Versant 5 and above
• Strong organizational and time-management abilities.
• Attention to detail and accuracy in data entry.
• Ability to handle sensitive information with care and confidentiality.
• Proficiency in using MS Office software (e.g., Microsoft Office Suite).

Certifications:

• Certification in medical office management or similar credentials will be an additional advantage but not mandatory.

Why Join Fusion CX?

Are you in search of healthcare jobs in Mumbai? Do you want to be part of a process or an account that truly matters? Be part of the pioneering process where you serve patients of an innovative healthcare company by joining Fusion CX in Mumbai as a Medical Officer for patient scheduling activities, ensuring excellent patient care and experience. Fusion CX offers unparalleled opportunities for growth and development. Here, we will recognize and highly value your contribution. Moreover, you will gain experience by working with a global team and cutting-edge technologies and getting exposure to advanced healthcare systems. With continuous learning opportunities, a defined career advancement path, and a focus on employee wellbeing, Fusion CX offers you a chance to be involved in a crucial healthcare process that directly improves patient care.

Multiple openings await! So, if you are driven by excellence and searching for a healthcare or customer service job in Mumbai, we invite you to apply today. Join us! Be part of a remarkable journey to transform the patient experience and lives as a medical officer in the vibrant city of Mumbai.