Manager – Inside Sales – Mumbai

Are you passionate about sales? Are you interested in selling business process services built on cutting-edge technologies like RPA, speech-to-text, and machine learning? Finally, are you ready to seize a game-changing opportunity in a globally diverse company? If your answer is yes, join us as the Manager – Inside Sales in Navi Mumbai and get your chance to lead, innovate,  and grow within our dynamic sales environment. If you’re passionate about generating leads, nurturing client relationships, and hitting targets, this position offers a unique opportunity to drive sales success. Apply today to be part of our dynamic sales team.

Job Description

Here are the duties and responsibilities of the Inside Sales Manager:

  • Generate leads through cold calling, emailing, and other lead-generation activities.
  • Manage inbound queries and cultivate strong client relationships.
  • Ensure lead quality by identifying key decision-makers and understanding their needs.
  • Facilitate seamless handover of qualified leads to sales teams for conversion.
  • Maintain comprehensive account lists and contact databases to support lead generation efforts.
  • Meet weekly/monthly targets set by the business.
  • Proficiency in using marketing automation platforms and CRM systems is essential.
  • Demonstrated expertise in customer service and relationship building is highly valued.
  • Familiarity with RPA, Machine Learning, and speech-to-text technologies is necessary.
  • Relevant certifications in these technologies are considered advantageous.

Job Requirements

Necessary qualifications, skills, and attributes the Inside Sales Manager needs to excel in this role:

  • Must possess a bachelor’s degree or higher level of education.
  • Minimum experience of three years in a similar role with a solid track record of outbound calling and email marketing.
  • Strong customer service skills and the ability to build and maintain client relationships.
  • Awareness of cutting-edge technologies such as RPA, Machine Learning, and speech-to-text
  • Any relevant certifications in these technologies would be an added advantage.
  • Hands-on experience with marketing automation platforms and CRM systems
  • Flexible and willing to work the US Shift.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Results-oriented mindset with a focus on achieving targets.

Shift Time: US

Why Join Fusion CX:

Step into a role where your leadership and sales skills will drive real change. With opportunities to work with cutting-edge technology, global clients, and diverse markets and industries, collaborate with a dynamic team, and enjoy ongoing support for your professional growth. Fusion CX offers a unique environment where you can evolve and grow continuously. So, join us today as a manager on the inside sales team at Mumbai to level up your career.

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