Manager- Inside Sales – Kolkata

Join our team as a Manager-Inside Sales at our Kolkata team to explore the opportunities to fully realize your sales prowess and leadership capabilities to make a significant impact. We seek a dynamic individual to lead our inside sales efforts, generate leads, and build strong client relationships. If you thrive on challenges and are a technology-oriented individual eager to be part of a global and diverse CX transformation company, here is your chance. Apply today!

Job Description

• Generate leads through cold calling, emailing, and other lead-generation activities.
• Manage inbound queries and cultivate strong client relationships.
• Ensure lead quality by identifying key decision-makers and understanding their needs.
• Facilitate seamless handover of qualified leads to sales teams for conversion.
• Maintain comprehensive account lists and contact databases to support lead generation efforts.
• Meet weekly/monthly targets set by the business.
• Proficiency in using marketing automation platforms and CRM systems is essential.
• Demonstrated expertise in customer service and relationship building is highly valued.
• Familiarity with RPA, Machine Learning, and speech-to-text technologies is necessary.
• Relevant certifications in these technologies are considered advantageous.

Job Requirements

• Candidates must possess a bachelor’s degree or higher level of education.
• Minimum experience of three years in a similar role with a solid track record of outbound calling and email marketing.
• Strong customer service skills and the ability to build and maintain client relationships.
• Awareness of cutting-edge technologies such as RPA, Machine Learning, and speech-to-text
• Any relevant certifications in these technologies would be an added advantage.
• Hands-on experience with marketing automation platforms and CRM systems
• Flexible and willing to work in the US Shift.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Results-oriented mindset with a focus on achieving targets.

Shift Time: US

Why Join Fusion CX:

Careers at Fusion CX offer exposure to a diverse clientele, verticals, advanced technologies, and excellent opportunities to unleash the potential of inside sales professionals. A dynamic, supportive, and inclusive environment empowers individuals and fuels their professional growth with continuous learning. Fusion CX is a place where you can truly thrive, make an impact, and take your career to the next level. Apply now and join our inside sales team as a manager in Kolkata to elevate your career to the next level.