Customer Support Representative (German Speaker) – Contract – Tirana, Albania

Are you looking for jobs in Tirana or exploring jobs in Albania? Are you a fluent German speaker with a passion for providing exceptional customer service? Do you thrive in fast-paced environments and enjoy solving problems while helping others? If so, we want to hear from you! Join us as a Customer Support Representative (German Speaker) for a 3-month contract in Tirana, where you’ll be the first point of contact for our valued German-speaking customers. In this role, you will engage with customers through phone and email to resolve issues, answer inquiries, and deliver solutions that ensure an outstanding customer experience.

Job Description – Customer Support Representative

What you’ll do as a German-speaking customer support representative in Tirana, Albania:

• Respond promptly and professionally to customer inquiries via phone and email in German.
• Address customer issues and concerns, providing effective solutions and ensuring customer satisfaction.
• Follow up with customers to ensure their issues are resolved, and their needs are met.
• Stay up-to-date with product knowledge, company policies, and best practices to provide accurate information to customers.
• Assist in maintaining a positive company image through excellent customer service.

Job Requirement – Customer Support Representative

What we’re looking for the German-speaking customer support representative in Fusion CX Albania:

• Fluency in German is a must.
• Requires a customer-first mindset. You are motivated by solving problems and delivering a high standard of customer service.
• Strong communication skills so you can engage with customers professionally and empathetically in German.

Why Join Fusion CX?

At Fusion CX, we offer exciting jobs in Albania where you can grow and thrive in a dynamic, inclusive environment. Enjoy career development opportunities, a competitive salary with other benefits. Here are a few compelling reasons to join Fusion CX in Tirana, Albania as a German- speaking customer support representative.

• Competitive Salary: Enjoy a fair and attractive pay package.
• 3-Month Contract: Gain valuable work experience in a dynamic and growing company.
• Collaborative Environment: Work with a supportive and innovative team that values creativity and fresh ideas.
• Work-Life Balance: Benefit from a flexible schedule that supports your well-being and personal commitments.

As part of a global leader in customer experience, you’ll contribute to shaping world-class customer journeys while being supported by a team that values your contributions and rewards success. Take the next step in your career with a company that provides stability, innovation, and real opportunities for advancement. Apply now!