Customer Support Representative – German Language – Tirana, Albania
Are you fluent in German and passionate about high-quality customer service? Are you seeking customer service jobs in Tirana? Join us! Fusion CX is hiring Customer Support Representatives fluent in German to join our growing team in Tirana, Albania. In this full-time role, you will provide exceptional service to German-speaking customers via phone and email. This customer service position is ideal for individuals with strong communication skills, a customer-first mindset, and the ability to resolve inquiries efficiently and professionally. If you are looking for German language jobs in Tirana, this opportunity offers both challenge and stability.
Job Description -Customer Support Representative
Key Responsibilities
- Respond promptly and professionally to customer inquiries via phone and email in German.
- Address customer concerns with effective, solution-oriented communication.
- Ensure all issues are fully resolved, and customer expectations are met.
- Contribute to a positive brand experience through high-quality support.
Work Conditions
- Location: Tirana, Albania
- Job Type: Full-time, On-site
- Shifts: 8:00–16:30 or 9:00–17:30
- Weekly Offs: 2 days off per week
Job Requirements – Customer Support Representative
Qualifications & Requirements
- Fluency in written and spoken German is required
- Strong communication and problem-solving skills
- A positive, customer-first attitude with the ability to work independently and as part of a team
Why Join Fusion CX?
At Fusion CX, we empower people to deliver excellence in customer experience. If you are looking for German language or customer service jobs in Tirana, join us as a customer support representative in Fusion CX Albania. Here is what makes us a great place to grow:
- Competitive salary
- Dynamic, collaborative, and innovative work environment
- Structured work shifts promoting work-life balance and flexibility
- Professional development in a global customer experience company
Explore German-speaking job opportunities in Tirana, where your German language skills can thrive and you build your career with a global CX company. Apply today and be a part of the Fusion CX journey.