Customer Support Associate – Non-Voice Process – Gurgaon, India

Are you looking for non-voice customer service jobs in Gurgaon? Do you have strong communication skills in Hindi and English? Fusion CX is hiring Customer Support Associates for a non-voice process in Gurgaon, India. If you are eager to start or grow your career in a dynamic work environment, this is the perfect opportunity to become a part of a global company leading customer service and customer experience worldwide. At Fusion CX, we believe in delivering top-tier customer service and are looking for passionate individuals to join our expanding team as a customer support associate. If you are searching for call center jobs in Gurgaon, apply today and be part of an innovative and customer-focused company!

Job Description – Customer Support Associate

As a Customer Support Associate in Gurgaon, you will handle customer queries efficiently through a non-voice process, ensuring excellent service and prompt resolutions. Your role will involve interacting with customers professionally while maintaining accuracy in documentation.

Key Responsibilities:

• Respond to customer inquiries through written communication channels.
• Maintain high accuracy and attention to detail while handling customer concerns.
• Work efficiently in a fast-paced environment with a problem-solving approach.
• Ensure customer satisfaction through professional and courteous interactions.
• Follow company guidelines and procedures to handle customer concerns effectively.

Job Requirements – Customer Support Associate

Qualifications & Experience:

• Graduation is mandatory (within the last five years).
• Freshers are welcome to apply.
• Strong written and verbal communication skills in Hindi (mandatory) and basic English.
• Comfortable working in rotational shifts (no transport facility provided).

Job Details:

• Work Mode: Work from Office
• Process Type: Non-Voice
• Working Days: 5 Days a Week
• Location: Gurgaon, India ((People from nearby locations are preferred)

Why Join Fusion CX?

If you are searching for call center jobs in Gurgaon, Fusion CX offers a fantastic platform to build a career in customer service. Join us as a non-voice non-voice customer service associate in Gurgaon, India. Here is why you should be part of Fusion CX in Gurgaon:

• Career Growth: We provide structured training and career advancement opportunities.
• Dynamic Work Environment: Work in a professional, fast-paced, and supportive setting.
• Stable Job Opportunity: Secure a full-time role with a trusted CX company.
• Inclusive Workplace: Join a diverse and friendly team that values your skills and dedication.

Apply today to start your journey with Customer Support Associate jobs in Gurgaon at Fusion CX!