Customer Service Representative – Voice (Bengali / Hindi) – Salt Lake, Kolkata

Are you fluent in Bengali or Hindi and looking to start your career in customer support? Fusion CX is urgently hiring Customer Service Representatives – Voice Process for our Salt Lake, Sector V office in Kolkata. This is an excellent opportunity to join a dynamic team, develop your communication skills, and grow in the call center industry. A massive hiring is going on, and immediate joiners will be preferred. Apply now!

About the Role

As a Customer Service Representative, you will handle inbound and outbound voice interactions in Bengali and Hindi. Your role is to assist customers with empathy, provide accurate information, and deliver excellent service experiences in every call.

Qualifications & Requirements

  • Minimum qualification: High School pass or equivalent

  • Fluency in Bengali or Hindi (spoken)

  • Strong communication and listening skills

  • Ability to work from the office (no work-from-home option)

  • Positive attitude, eagerness to learn, and readiness for immediate joining

Why Join Fusion CX Kolkata?

At Fusion CX, we don’t just offer jobs—we help you build a career. Joining our Salt Lake team means being part of a company that values growth, collaboration, and employee success.

  • Skill Development: Gain real-world experience in customer communication and support.

  • Career Opportunities: Start with entry-level support and grow into leadership or specialized roles.

  • Supportive Team: Work in an environment where teamwork and learning go hand in hand.

  • Convenient Location: Our office is based in Salt Lake, Sector V—an easily accessible and thriving business hub in Kolkata.

If you’re ready to explore customer service jobs in Kolkata, call center jobs in Salt Lake, or immediate job opportunities in Bengali/Hindi voice process, apply today and begin your journey with Fusion CX. Apply today!

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Fusion CX does not employ brokers or agencies for recruitment purposes and never requests payment of any kind from job applicants. All legitimate job openings can be accessed directly through our official careers page. Beware of fraudsters claiming to represent Fusion CX and always verify the authenticity of any recruitment communication.



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