Customer Service Associate – Telegu – Retail/ E-Commerce – Chennai

Showcase your Telegu speaking skills and build a rewarding career with Fusion CX. Join our team to begin or level up your career with a global CX transformation company as a Telegu-speaking Customer Service Associate in Chennai for a leading retail/eCommerce brand. As a leading provider of global customer service, we foster a stimulating work environment where both freshers and experienced professionals can thrive and grow. If you possess exceptional verbal communication skills in Telugu, are proficient in English, and can adapt to rotational shifts, we invite you to explore the exciting opportunities awaiting you at Fusion CX! Multiple positions are open for the role of Customer Service Associate – Telegu in Chennai. Apply now!

Job Description:

As a Customer Service Associate, you will:

• Handle inbound customer inquiries and provide prompt and efficient assistance.
• Ensure high-quality service delivery by addressing customer concerns professionally and courteously.
• Utilize excellent verbal communication skills in Telegu and English to interact, connect, and effectively communicate with customers.
• Adhere to company policies and procedures while resolving customer issues and inquiries.
• Maintain accurate records of customer interactions and transactions.

Job Requirements:

Essential qualifications, skills, and qualities required by the Customer Service Associate:

• Minimum HSC (Higher Secondary Certificate) qualification.
• Freshers and experienced candidates are welcome to apply.
• Excellent verbal communication skills in Telegu and proficiency in English.
• Willingness to work in rotational shifts, including 24*7 availability and rotational weekly offs.
• Ability to handle customer inquiries professionally and efficiently.
• Strong interpersonal skills and a customer-centric approach.

Why Join Fusion CX in Chennai:

At Fusion CX, we believe in creating opportunities for growth and success. Joining our team in Chennai as a CSR means joining a company that values your aspirations and invests in your future. With a culture built on trust, integrity, and respect, Fusion CX provides a supportive environment where you can unleash your potential and achieve your goals. If you’re looking for a company that cares about your success as much as you do, apply now and become part of the Fusion CX family.