Customer Service Associate – Kannada – Retail/ E-Commerce – Chennai

Are you an excellent communicator in Kannada and in search of captivating opportunities in customer service? Join us at Fusion CX Chennai as a Customer Service Associate for a top retail/eCommerce brand and elevate your career with a global CX transformation company. We are a leading player in the field of global and domestic inbound voice process customer service, and we pride ourselves on providing a dynamic and enriching workplace environment. Whether you are just starting your career or are an experienced professional, Fusion CX offers a platform for growth and success. If you are fluent in both Kannada and English, open to working flexible shifts, and wish to work for a leading retail/ecommerce brand, we welcome you to join us and discover the diverse opportunities that await at Fusion CX. Multiple positions are open for the role of Customer Service Associate – Kannada in Chennai; apply now!

Job Description:

As a Customer Service Associate, you will:

  • Handle inbound customer inquiries and provide prompt and efficient assistance.
  • Ensure high-quality service delivery by addressing customer concerns professionally and
    courteously.
  • Utilize excellent verbal communication skills in Kannada and English to communicate and connect
    with customers efficiently.
  • Adhere to company policies and procedures while resolving customer issues and inquiries.
  • Maintain accurate records of customer interactions and transactions.

Job Requirements:

  • Minimum HSC (Higher Secondary Certificate) qualification.
  • Freshers and experienced candidates are welcome to apply.
  • Excellent verbal communication skills in Kannada and proficiency in English.
  • Willingness to work in rotational shifts, including 24*7 availability and rotational weekly offs.
  • Ability to handle customer inquiries professionally and efficiently.
  • Strong interpersonal skills and a customer-centric approach.

Why Join Fusion CX in Chennai:

Fusion CX offers more than just a job; we provide a personal and professional growth platform. Joining our team in Chennai means becoming part of a diverse and inclusive work culture where innovation and collaboration thrive. With opportunities for continuous learning, career advancement, and a supportive environment, Fusion CX empowers you to reach your full potential. If you’re looking for a workplace where your contributions are valued and recognized, apply now and embark on a rewarding journey with Fusion CX.

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Fusion CX does not employ brokers or agencies for recruitment purposes and never requests payment of any kind from job applicants. All legitimate job openings can be accessed directly through our official careers page. Beware of fraudsters claiming to represent Fusion CX and always verify the authenticity of any recruitment communication.



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