Customer Service Associate – Kannada – Retail/ E-Commerce – Chennai

Are you an excellent communicator in Kannada and in search of captivating opportunities in customer service? Join us at Fusion CX Chennai as a Customer Service Associate for a top retail/eCommerce brand and elevate your career with a global CX transformation company. We are a leading player in the field of global and domestic inbound voice process customer service, and we pride ourselves on providing a dynamic and enriching workplace environment. Whether you are just starting your career or are an experienced professional, Fusion CX offers a platform for growth and success. If you are fluent in both Kannada and English, open to working flexible shifts, and wish to work for a leading retail/eCommerce brand, we welcome you to join us and discover the diverse opportunities that await at Fusion CX. Multiple positions are open for the role of Customer Service Associate – Kannada in Chennai; apply now!

Job Description:

As a Customer Service Associate in Chennai, you will:

• Handle inbound customer inquiries and provide prompt and efficient assistance.
• Ensure high-quality service delivery by addressing customer concerns professionally and
  courteously.
• Utilize excellent verbal communication skills in Kannada and English to communicate and connect
  with customers efficiently.
• Adhere to company policies and procedures while resolving customer issues and inquiries.
• Maintain accurate records of customer interactions and transactions.

Job Requirements:

A Customer Service Associate in the Chennai team requires the following:

• Minimum HSC (Higher Secondary Certificate) qualification.
• Freshers and experienced candidates are welcome to apply.
• Excellent verbal communication skills in Kannada and proficiency in English.
• Willingness to work in rotational shifts, including 24*7 availability and rotational weekly offs.
• Ability to handle customer inquiries professionally and efficiently.
• Strong interpersonal skills and a customer-centric approach.

Why Join Fusion CX in Chennai:

Fusion CX offers more than just a job; we provide a personal and professional growth platform. Joining our team in Chennai means becoming part of a diverse and inclusive work culture where innovation and collaboration thrive. With opportunities for continuous learning, career advancement, and a supportive environment, Fusion CX empowers you to reach your full potential. If you’re looking for a workplace where your contributions are valued and recognized, apply now and join us as a Customer Service Associate in Chennai serving Kannada-speaking customers to embark on a rewarding career journey with Fusion CX.