Customer Service Advisor – Arabic & English

Are you looking for English call center jobs in Morocco or customer service jobs in Casablanca? Are you fluent in both Arabic and English and currently seeking growth-oriented job offers in Casablanca? Join our expanding team as we seek fluent Arabic and English speakers to serve as Customer Service Advisors in Casablanca, Morocco. As part of our growth initiative, we seek individuals with a strong grasp of both languages and a familiarity with the Middle East market to serve and satisfy our customers effectively. This role offers an exciting opportunity to provide exceptional customer service while working in a dynamic and supportive environment at Fusion CX. Apply now and join us as a fluent Arabic and English-speaking Customer Service Associate in Casablanca, Morrocco.

Job Description:

Key responsibilities of Oriental Arabic & English-speaking Customer Service Advisor in Casablanca, Morrocco:

• Provide customer-focused service to our clientele in a full-time, on-site customer service advisor position in Casablanca.
• Ensure customer satisfaction by maintaining professional telephone etiquette and manner and offer comprehensive support to valued customers in every interaction.
• Collaborate effectively within a team environment.
• Utilize problem-solving skills and effective communication to fulfill job responsibilities.

Job Requirements:

The ideal candidate for the role of Oriental Arabic & English-speaking Customer Service Advisor must possess the following qualifications, skills, and qualities:

• Bachelor’s degree + 2 years of work experience.
• Proficiency in both English and Oriental Arabic.
• Customer-focused service, customer satisfaction, and customer support skills.
• Excellent telephone manner with strong communication skills, both written and verbal.
• Ability to work effectively in a team environment and independently when required.
• Previous experience in customer service is advantageous.
• Must possess a valid passport.
• Flexibility to work night shifts if required.

Why Join Fusion CX:

At Fusion CX, we value our employees and offer a competitive compensation package, including a language bonus and other benefits. Moreover, we provide a supportive work environment with opportunities for professional development, growth, and exposure to a global clientele with a CX transformation company with operations across fourteen countries. Our employees enjoy benefits such as permanent contracts, CNSS, private health insurance, and 100% paid training from day one with us. So, if you are searching for customer service jobs in Casablanca, apply for the Arabic and English-speaking Customer Service Associate role in Casablanca, Morrocco. Individuals waiting for truly exciting global English call center jobs in Casablanca, Morocco, and who want to build a strong career in the customer service industry join our team now. Fusion CX Morocco offers different types of jobs in Morocco for English speakers with a passion for customer experience. So, apply today to embark on a rewarding career journey with us.