Customer Care Executive – Retail – Kolkata

Looking for customer care executive jobs in Kolkata with immediate hiring and long-term career opportunities? Your search ends here! Fusion CX is expanding its team and seeking dedicated individuals to assist customers of a leading retail brand. If you thrive in a fast-paced environment and enjoy problem-solving, this role is for you. Multiple positions are open, and we’re hiring now—don’t miss your chance to start a rewarding career in customer service!

Job Description – Customer Care Executive

As a customer service associate, you will:

• Assist customers with inquiries, order management, payments, and general shopping experiences.
• Resolve customer concerns efficiently, ensuring a seamless shopping journey and experience for customers.
• Deliver professional and courteous service while handling a high volume of customer interactions.
• Collaborate with teammates to enhance customer satisfaction and improve service quality.
• Stay updated on retail product offerings, policies, and company guidelines.

Responsibilities may evolve based on business needs.

Job Requirements – Customer Care Executive

To excel in this customer service associate role, you should have:

• A high school diploma (HS Pass) or equivalent.
• Strong communication skills in English and regional languages.
• A problem-solving mindset with a customer-first approach.
• The ability to multitask in a fast-paced retail environment.
• Basic computer proficiency and adaptability to new tools.
• Prior experience in customer service or BPO (preferred but not mandatory).

Why Join Fusion CX?

At Fusion CX, we don’t just offer jobs—we offer careers with purpose and long-term growth. If you’re looking for Kolkata jobs that empower you, this is your chance to shine!

• Fast-Track Career Growth – Structured training, mentorship, and internal promotions for high performers.
• Work with Global Brands – Be part of a team that delivers world-class service to top retail companies.
• Supportive Work Culture – Join an inclusive, energetic, and people-focused environment where your contributions matter.
• Competitive Pay & Benefits – Earn a market-leading salary with perks that support your professional and personal growth.

Why wait? Large numbers of positions are open, and you could be next! If you’re looking for customer service associate roles in Kolkata with quick onboarding, excellent growth prospects, and a dynamic work culture, this is your chance. Join Fusion CX today, build your future, and be part of a thriving industry!