Customer Care Executive – E-commerce – Kalyani

Are you searching for customer care executive jobs in Kalyani that offer career growth, stability, and the chance to be part of a fast-growing industry? Fusion CX, a global leader in customer experience transformation, is looking for passionate individuals to join our team as customer service representatives in Kalyani. This Kalyani Customer Care Executive role is your opportunity to support customers of a leading e-commerce company, ensuring seamless interactions and top-tier service while growing your career. We are expanding and multiple positions are open in Kalyani.

At Fusion CX, we don’t just answer queries—we build relationships that last. If you’re ready to step into a dynamic environment where your skills and dedication are valued, apply today for customer care executive jobs in Kalyani and take your career to new heights!

Job Description – Customer Care Executive

As a customer service representative, you will:

• Assist customers by addressing inquiries, resolving concerns, and offering effective solutions.
• Manage customer requests related to orders, payments, refunds, and general shopping experiences.
• Ensure professionalism, accuracy, and efficiency while handling a high volume of interactions.
• Collaborate with teammates to improve customer satisfaction and streamline support processes.
• Stay updated on e-commerce industry trends, policies, and company updates to provide informed assistance.

Note: Responsibilities may change based on business needs.

Job Requirements – Customer Care Executive

To succeed in this customer service associate role, you should have:

• A high school diploma (HS pass) or equivalent.
• Excellent communication skills in English and regional languages.
• A customer-focused attitude with problem-solving abilities.
• The ability to multi-task and adapt in a fast-paced e-commerce support environment.
• Basic computer proficiency and a willingness to learn new tools.
• Prior experience in customer service or BPO (preferred but not required).

Why Join Fusion CX?

At Fusion CX, we recognize that our people are the driving force behind our success. When you join us, you’re not just taking a job—you’re stepping into a career with purpose and potential.

• Fast-Track Growth – We offer structured training, mentorship, and career advancement opportunities to help you build a rewarding career.
• Work with Global Brands – Be part of a team that supports some of the biggest names in e-commerce, shaping customer experiences every day.
• A Culture of Support – We foster an inclusive, energetic, and innovative work environment where your contributions matter.
• Competitive Pay & Perks – Earn an industry-leading salary with benefits that support your well-being and professional growth.

If you’re looking for customer service representative roles in Kalyani, this is your chance to make an impact. Be part of a company that values talent and invests in its people. Several positions are open! Apply now and start your journey with Fusion CX today!