Customer Care Executive – Collections – BFSI – Kolkata

Are you ready to take your career to the next level? Are you seeking customer service jobs in Kolkata or a collection or customer care associate role that will enable you to enter the global CX scene? Here is your chance. Join our growing team at Fusion CX as a customer care executive for a collection process in Kolkata. We are looking for a 110 dynamic collection executive who will not only handle the collection process but also build strong relationships with customers, achieving their targets as well as creating a memorable experience. If you’re passionate about delivering excellent customer service and driving results, we want to hear from you! More than a hundred positions are open. Apply now!

Job Description – Customer Care Executive

Key responsibilities of a customer care executive for a collection process in Kolkata:

• Handle collections effectively and manage the end-to-end collection process.
• Build and maintain strong relationships with clients to ensure timely collections.
• Monitor outstanding accounts and follow up on overdue payments.
• Work towards achieving monthly sales and collection targets.
• Ensure compliance with financial product handling and collections procedures.

Job Requirements – Customer Care Executive

Here are the attributes of an ideal candidate for customer care executive role for the collection process in Kolkata:

• Qualifications: Must have cleared Class 12th; a DRA certificate is preferred (non-DRA candidates can apply if they are freshers).
• Experience: Minimum six months in collections (freshers can also apply).
• Financial Knowledge: Basic understanding of financial products, including personal loans, business loans, and credit cards.
• Communication Skills: Ability to converse fluently in English and Hindi.
• Flexibility: Willingness to work in a 7-day work schedule.

Perks and Benefits:

• Process: Collection
• Shift: Day Shift
• Working Days: 6 Days
• Salary: Fixed Salary (details to be shared upon application)

Why Join Fusion CX?

At Fusion CX, we value our employees and strive to create a positive work environment that fosters growth and development. If you are seeking customer service jobs in Kolkata, Fusion CX is the place to be where you can enjoy:

• A supportive team culture focused on collaboration and success.
• Opportunities for professional development and career advancement.
• Competitive salary packages and performance-based incentives.
• A chance to make a real impact in the customer service industry.

If you are seeking call center jobs in Kolkata, go beyond; join us as a customer care executive for a collection process in Kolkata and be part of an exciting journey to redefine the customer experience. A hundred and ten collection executives are required. Don’t miss out on this opportunity! Apply now and be part of our success story.