Assamese Speaking DRA Certified Customer Service Associate (CSA) – Kolkata

Are you a fluent Assamese speaker looking to kick-start your career in the customer service industry? Fusion CX invites you to join our vibrant team in Kolkata as an Assamese-speaking DRA Certified Customer Service Associate (CSA). As part of our customer service team, you will provide exceptional voice-based support to our customers, ensuring a high standard of service and attention to detail. If you are looking for customer service jobs in Kolkata and are passionate about delivering customer satisfaction, this is the perfect opportunity for you! With us, you’ll experience more than just a job — you’ll be part of a collaborative, supportive culture where your career is valued and your success is our priority. If you’re looking for a company that invests in its people and offers real career growth, join us at Fusion CX. Multiple positions are open; apply now!

Job Description – Customer Service Associate (CSA)

Position Overview: As an Assamese-speaking DRA Certified Customer Service Associate (CSA), you will be responsible for delivering voice-based support to customers, primarily assisting them with their inquiries and ensuring accurate and efficient service delivery. You will play a key role in enhancing the customer experience by providing clear, effective, and empathetic communication.

Key responsibilities of the Assamese-speaking DRA-certified customer service associates in Kolkata:

• Provide Voice-based support to customers.
• Must have a high level of attention to detail and accuracy.

Job Requirements – Customer Service Associate (CSA)

Preferred candidate profile for the DRA-certified customer service associates, fluent in Assamese in Kolkata:

• Bachelor s degree
• DRA certification
• Excellent Assamese and English communication skills.
• Should be willing to work in rotational shift.
• Should be willing to work in the office
• Candidates who are pursuing their graduation from distance learning too can apply but ensure that examinations are after 06 months from the date of joining.
• Freshers can also apply.

Why Join Fusion CX?

At Fusion CX, we believe in creating a dynamic, inclusive, and supportive work environment that nurtures both personal and professional growth. As a member of our Customer Service team, you’ll enjoy a fulfilling career with ample opportunities for development. Here si why joining Fusion CX as an Assamese-speaking customer service associate can be a great move to elevate your career:

• Career Development: Enjoy opportunities for advancement within the customer service field.
• Work-Life Balance: Fixed CTC with a 6-day work week, ensuring a good work-life balance.
• Supportive Environment: Be part of a team that thrives on delivering exceptional customer experience.

Are you a DRA-certified professional seeking customer service associate jobs in Kolkata or a CSA role to kickstart your career? Join us as an Assamese-speaking DRA-certified customer service associate in Kolkata. If you’re looking for customer service associate jobs in Eastern India and want to work with a company that values growth, professionalism, and team collaboration, we encourage you to apply today!