Great customer experiences are built through expertise, dedication, and a deep understanding of customer needs. At Fusion CX, Eric E. Derr self-nomenclatures himself as a “Customer Advocate ” and lives by this ethos. As a Customer Experience Specialist in the USA, Bethlehem, Pennsylvania, Eric combines leadership, strategy, and hands-on engagement to ensure his team delivers […]
At Fusion CX, every customer experience specialist has a story to tell, but few can weave a tale as inspiring as Dini Hardianti. She is an embodiment of dedication, passion, and team spirit. Dini’s approach to every challenge leaves a lasting impact on the people she interacts with, whether customers or team members. Let’s take […]
Only a few manage to leave a lasting impression in the world of customer experience, and Andaman Santikunakul is one of those exceptional individuals. Her infectious energy elevates everyone around her. As a customer experience specialist in Thailand, she brings joy to every interaction, radiating passion and accompanied by a smile that mirrors her enthusiasm. […]
At Fusion CX, our strength lies in the experience we provide and the incredible individuals who bring those experiences to life. Today, we are excited to spotlight one of our inspiring team leaders who has been powering these exceptional experiences, Rima Madrigallo from Legazpi, Philippines. Her exemplary dedication, passion, and commitment to excellence have made […]
What does true leadership look like? For Lea Mendoza, it’s about empowering her team. She is a leader who believes in building genuine connections that fuel success and morale. Her leadership transcends people into champions of their own potential, making them believe in themselves. She believes that when you prioritize people, success follows naturally. Whether […]
At Fusion CX, we believe true transformation starts with the people. It is the dedication and contribution of our incredible workforce that defines who we are, and this month, we are thrilled to shine the spotlight on one of our exceptional CX specialists – Christian B. Icatlo from Manila, whose unwavering commitment, passion, and energy […]