Employee Spotlight: Leisha Whyte – A Jamaican Beat of Balance and Focus with Discipline, Dedication, and Growth

By August 20, 2025 Spotlight

Three inboxes. Different SLAs. One steady hand. From Kingston, today, we bring Leisha’s story to Spotlight. Leisha Whyte, a young CX professional in Fusion CX Jamaica, blends determination and dedication with a distinctly Jamaican spirit of warmth and perseverance. She manages compliance approvals, certificate requests, and permitting updates with methodical calm. Her specialty: no loose […]

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How to Write a Winning Resume for a BPO Job in the Philippines: Turning Your Resume into a Career Gateway

By August 19, 2025 Careers

Landing your dream role in the business process outsourcing industry needs more than communication skills or experience. No matter how empathetic, adept, or proficient a customer experience professional you are, your hard work might sink into a sea of countless submissions in the highly competitive job market in the Philippines. Resumes are often the first […]

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Stand Out and Get Hired: 9 Interview Tips to Land a Call Center Job in Belize

By August 14, 2025 Careers

In Belize, ambition never sleeps, and neither do the horizons of global opportunity. Belize’s call center industry is exploding, bringing global brands, better pay, and more career openings and breakthroughs. But with growth comes fierce competition. Employers are not just hiring skills; they are hiring adaptability, professionalism, and cultural fit. If you want to rise […]

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Employee Spotlight: Prachi Srivastava, Seamless Transitions Led with Silent Strength

By August 6, 2025 Spotlight

In the high-velocity world of customer service, the spotlight often falls on the frontline, on the voices that greet, guide, and resolve. Yet beyond that immediate glow lies an intricate, indispensable layer: the support roles, powering operations with clarity, discipline, and relentless momentum. They are the architects of operational stability, the minds behind every seamless […]

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Fusion CX does not employ brokers or agencies for recruitment purposes and never requests payment of any kind from job applicants. All legitimate job openings can be accessed directly through our official careers page. Beware of fraudsters claiming to represent Fusion CX and always verify the authenticity of any recruitment communication.



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