How do we best describe Sreela Biswas? In the vibrant city of Kolkata, Sreela is a code wizard and an avid music lover immersed in the development of the marketing team in Fusion CX. This talented PHP developer is the backbone of the team, scripting her success story at Fusion CX India. With a tenure […]
Basab Bordoloi stands as a testament to the transformative power of human resources in the bustling corridors of Fusion CX, where innovation meets empathy. As the Chief Human Resource Officer, his journey from nurturing talent at Elbee Services to steering the HR helm at Fusion CX encapsulates a rich tapestry of experiences. Basab shares insights […]
The demand for innovative customer service solutions is at an all-time high in the dynamic Banking, Financial Services, and Insurance (BFSI) landscape. Fusion CX is at the forefront of this transformation, employing cutting-edge technology, in-depth domain knowledge, and a customer-centric approach to redefine the BFSI experience. This exploration into the career opportunities within BFSI at […]
In the ever-evolving landscape of corporate learning and development (L&D), few luminaries shine as brightly as Gargi Chattakhandi, the Director of L&D at Fusion CX. With a career spanning over 29 years, Gargi embodies the spirit of continuous growth and transformation for herself and the countless professionals and organizations she has influenced. A Journey of […]
In the complex ecosystem of healthcare, revenue cycle management (RCM) plays a crucial role in maintaining the financial health of healthcare providers, ensuring their capacity to deliver essential services. Fusion CX stands at the vanguard of revolutionizing healthcare RCM through a blend of technological innovation, industry expertise, and superior customer experience. This article delves into […]
In the ever-evolving business process outsourcing (BPO) landscape, few stories are as compelling and illustrative of resilience and innovation as Fusion CX. From its inception to its rebranding as Fusion CX, the journey of Fusion BPO encapsulates a narrative of growth, adaptation, and unwavering commitment to excellence in customer experience. This article delves into the […]